The title says it all really.
This is my day yesterday.
All was well in my little Dream Acres corner of the world. I spent the day sewing in HQ and generally building stock for Christmas. Nothing exciting there.
At 5.15pm I came into the house and thought I would start getting tea ready for Idgy. Switch on the laptop while I am pottering about. Then horrors, and I mean HORRORS!
The screen is blue and covered in writing. I cannot get it to clear. I cannot switch off the laptop.
Do I panic? Does a fish swim? Remember I come from a long line of over-reactors, now is one of my moments to prove this.
Phone Dell and the kindly gentleman from the other side of the world informs me that they call this 'Blue Screen Death'. 'wwwwwwwwwhaaat' squeaked I. Apparently this is the 'technical' term for this hellish screen that can actually mean anything from a virus has just eaten your computer, the hard-drive is knackered or hopefully something less drastic.
Nice man on Dell had me taking out battery, unplugging, pressing buttons and tweaking keys. The only thing we didn't do was play the okay kokay. Anyway he then says I will have to be passed on the the software dept which will cost me money. Groan audibly.
Passed on to software guy who is in another part of the world. how exciting I am getting a tour of the further reaches of the globe while my laptop practically simmers in front of me. Anyway this call is now in the expensive bracket. Nice man will have to log into my computer and 'sort it out'. 'Can you actually fix it' I muttered, oh yes he could. First off he told me to hang up as I had already been on the phone for almost an hour, was it the whimpering in my voice that made him take pity? He called me right back. I am now into second glass of wine (stress) as I sit watching my computer flashing through tests and doing everything remotely. It looked so strange.
Anyway after two full hours of all this panic and pratting about, and wine consumption on my part (stress again) the laptop is fixed, it has been sorted, tweaked and cleaned out . Unfortunately so have I, this little episode has cost me over £100, but at least I now have a working laptop, new cleaning system for a once a week tune up and a year of Dell backup should I be unfortunate enough to require it again.
So the cause of the 'Blue Screen Death', my computer was apparently trying to start up with loads of different systems or something all trying to work at once. They overloaded the system and computer said 'NO'. Thank goodness it wasn't a killer virus or anything like that. We have survived the laptop and I. Well laptop is fine, I have a hangover……………………